Intellect Design to Partner for 7 years with Vancity for Contextual Banking Experience

Intellect Design Arena Ltd, a cloud-native fintech company, has announced a seven-year partnership with Vancity, Canada's largest community credit union. Through this collaboration, Vancity will leverage Intellect's Digital Engagement Platform (DEP) for Retail & SME digital experience and Contextual Banking Experience (CBX) for Commercial digital experience.

With over 570,000 members and $35.5 billion in assets under administration, Vancity aims to redefine its digital landscape for retail, SME, and commercial members. The transformation will span engagement across onboarding, account services, payments & transfers, cards, digital lending, and back-office operations.

Rajesh Saxena, CEO of Intellect Global Consumer Banking at Intellect Design Arena, expressed enthusiasm about the partnership, stating, "This collaboration is a testament to our shared vision of delivering exceptional member experiences through innovation and digital transformation and our commitment to the Canadian market."

Vancity's Chief Technology Officer, Wendy Murphy, expressed the credit union's search for the right partner to revolutionize its digital platforms and deliver impact-focused, values-driven products and services to members through a modern, intuitive, and seamless digital experience.

"We feel we've found the right partner in Intellect Design Arena, and a technology partner that understands our needs and will enable us to deliver on our commitment to meet and exceed our member expectations."

The deployment of DEP and CBX will be facilitated on a fully managed cloud platform, ensuring scalable and secure digital member experiences. Powered by Intellect's eMACH.ai technology, the partnership aims to offer comprehensive banking and lifestyle services, enable codeless user journey customization, and provide intelligent dashboards and insights.

This collaboration sets a new benchmark in digital banking innovation, emphasizing the importance of strategic partnerships in creating enhanced value and experiences for credit union members worldwide

Read the full release here 

Intellect Design

Intellect Design Arena Ltd. is a leading global provider of cloud-native, API-led microservices-based financial technology solutions for banks, insurance companies, wealth managers, and capital markets firms.

With over three decades of deep domain expertise, Intellect offers a comprehensive suite of products across consumer banking, transaction banking, artificial intelligence, and digital commerce through its four business lines.

The company pioneered Design Thinking to create cutting-edge solutions, with design being its key differentiator in enabling digital transformation. Intellect serves over 270 customers in 57 countries with a diverse workforce of solution architects, domain experts, and technology specialists in major global financial hubs

Vancity

Vancity is a values-based financial cooperative serving the needs of its 570,000 member-owners and their communities. With offices and over 50 branches located in Metro Vancouver, the Fraser Valley, Victoria, Squamish, and Alert Bay, Vancity is Canada's largest credit union, managing $35.5 billion in assets plus assets under administration.

As a cooperative, Vancity uses its assets to improve the financial well-being of its members while also helping to develop healthy communities that are socially, economically, and environmentally sustainable. The credit union is committed to serving the diverse needs of its members and the broader community through its impact-focused, values-driven products and services.