One Point One Enters Non-Binding Agreement to Acquire BPO Firm in Latin America
One Point One plans strategic acquisition of a Latin American BPO firm to enhance global presence and Contact Center Services capabilities, leveraging combined expertise for synergistic growth in the IT industry.
by Damodharan N
Updated Jul 16, 2024
One Point One has entered into a non-binding Term Sheet to acquire 100% stake in a well-established provider of Contact Center Services in Latin America, catering to clients from North America.
This strategic acquisition is aimed at enhancing One Point One's capabilities in the Contact Center Services sector, expanding its global presence, and leveraging combined expertise to create strong synergies within the IT industry.
The agreement is subject to successful legal and financial due diligence, marking a pivotal step in One Point One's expansion strategy.
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One Point One Solutions
One Point One Solutions is a distinguished provider of digital business solutions committed to enhancing client success through tailored business process management services. As a publicly listed company, they prioritize transparency and accountability, backed by certifications like ISO 9001:2015 and ISO/IES 27001:2013 for quality and security.
With over a decade of experience and a focus on innovation, they offer a wide array of services across omnichannel customer experience, leveraging technologies such as social media, mobility, automation, and IoT.
Their approach emphasizes customization, fostering long-term client relationships, and achieving business objectives through excellence and continuous improvement.
One Point One Enters Non-Binding Agreement to Acquire BPO Firm in Latin America - FAQs
1. What is One Point One's recent announcement about?
One Point One has entered into a non-binding Term Sheet to acquire a BPO firm in Latin America.
2. Why is One Point One acquiring a BPO firm in Latin America?
The acquisition aims to enhance One Point One's capabilities in Contact Center Services and expand its global presence.
3. What does the acquisition involve?
One Point One plans to acquire 100% stake in a well-established provider of Contact Center Services in Latin America.
4. What are the benefits of this acquisition?
It will leverage combined expertise to create synergies within the IT industry and strengthen One Point One's service offerings.
5. What is a non-binding Term Sheet?
It's a preliminary agreement outlining the terms and conditions of a potential acquisition, subject to legal and financial due diligence.
6. How long will it take to finalize the acquisition?
The agreement is subject to successful legal and financial due diligence, indicating the process is in its early stages.
7. What certifications does One Point One hold?
They are certified by ISO 9001:2015 and ISO/IES 27001:2013, ensuring quality and security in their business operations.
8. What sectors does One Point One specialize in?
They offer business process management services with expertise in omnichannel customer experience and advanced technologies.
9. How does One Point One describe its approach to client relationships?
They emphasize customization, long-term client partnerships, and achieving business objectives through continuous improvement.
10. What is One Point One's strategic vision for the future?
To become a leading provider of digital business solutions globally, shaping the future of BPM with innovative technologies.