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RateGain Bags Multi-year Contract with Malaysia Airlines

RateGain secures a significant multi-year partnership with Malaysia Airlines to enhance pricing intelligence and operational efficiency in the aviation sector.

by Damodharan N

Updated Jul 10, 2024

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RateGain Bags Multi-year Contract with Malaysia Airlines

RateGain Travel Technologies Limited, a leading provider of SaaS solutions for the travel and hospitality industries, has secured a significant multi-year partnership with Malaysia Airlines Berhad.

This collaboration marks a strategic move by Malaysia Airlines to enhance its competitive edge through RateGain's advanced AirGain platform, aimed at revolutionizing pricing intelligence in the aviation sector.

The AirGain platform will empower Malaysia Airlines with real-time competitive pricing data, enabling refined pricing strategies and optimal decision-making across its extensive domestic and international network.

The partnership underscores Malaysia Airlines' commitment to leveraging technology to maintain leadership in a dynamic aviation market. By integrating AirGain's sophisticated SaaS solution, Malaysia Airlines aims not only to compete effectively but also to lead market trends, ensuring sustained growth and improved customer satisfaction.

Ahmad Luqman Mohd Azmi, Chief Executive Officer of Airlines at Malaysia Aviation Group, highlighted the strategic importance of accurate market data in driving data-driven decisions that enhance competitiveness and operational efficiency.

Vinay Varma, Senior Vice President and General Manager at AirGain, emphasized the transformative impact of their solution on commercial aviation pricing strategies. This partnership not only signifies a leap forward in pricing intelligence capabilities for Malaysia Airlines but also underscores AirGain's commitment to innovation within the airline industry.

With a focus on enhancing passenger experience and operational efficiency, Malaysia Airlines remains dedicated to delivering exceptional service while expanding its market presence globally.

Read the full Release Here  

Malaysia Airline Industry Overview 2024

The Malaysian airline industry is expected to see significant recovery and growth in 2024, the Malaysian aviation commission report says. The  Passenger traffic is anticipated to rise to between 93.9 million and 107.1 million, marking a 10% to 25% year-on-year increase, approaching pre-pandemic levels.

While cargo volume is projected to decline in 2023, a rebound of 6.0% to 6.6% growth is forecasted for 2024. Additionally, Malaysia's GDP is expected to grow between 4.0% and 5.0%, supported by strong domestic demand and stable employment and income prospects.

Malaysia ranked fifth in ASEAN for air connectivity, with Kuala Lumpur International Airport (KUL) placing third among major ASEAN airports for direct air connectivity with a score of 59.9, behind Singapore (SIN) and Bangkok (BKK)​.

Despite these positive indicators, the industry faces potential challenges from global economic conditions, geopolitical tensions, and domestic inflation could pose challenges to this optimistic outlook.
Read the full Mavcom December 2023 analysis report Here 

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RateGain Travel Technologies Limited

RateGain Travel Technologies Limited is a global leader in AI-powered SaaS solutions for the travel and hospitality industries, serving over 3,200 customers and 700 partners across more than 100 countries.

Established in 2004 and headquartered in India, RateGain specializes in accelerating revenue generation through enhanced acquisition, retention, and wallet share expansion strategies.

The company processes vast amounts of electronic transactions, price points, and travel intent data, supporting revenue management, distribution, and marketing teams across hotels, airlines, meta-search companies, car rentals, and more.

RateGain's clientele includes 26 of the top 30 hotel chains, 25 of the top 30 online travel agents, and major players in airlines and car rentals, demonstrating its pivotal role in driving business success and innovation in the global travel industry.

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Malaysia Airlines

Malaysia Airlines, the national carrier of Malaysia under Malaysia Airlines Berhad since September 2015, is renowned for its premium and full-service travel experiences connecting Malaysia to global destinations.

With a daily capacity to serve up to 40,000 passengers, Malaysia Airlines embodies the diverse cultural heritage of Malaysia through its distinctive Malaysian Hospitality. Committed to safety and hygiene through its MHFlySafe initiative, the airline ensures seamless and secure journeys across its extensive network.

As a member of the oneworld alliance, Malaysia Airlines provides enhanced connectivity to over 900 destinations worldwide, reflecting its dedication to delivering exceptional service and connectivity in global air travel.

RateGain bags Multi-year Contract with Malaysia Airlines - FAQs

1. What is RateGain's recent achievement with Malaysia Airlines?         

RateGain has secured a multi-year partnership to enhance pricing intelligence and operational efficiency for Malaysia Airlines.

2. What sector does RateGain specialize in?   

RateGain specializes in providing SaaS solutions for the travel and hospitality industries.

3. What benefits will Malaysia Airlines gain from the partnership?   

Malaysia Airlines will gain real-time competitive pricing data and refined pricing strategies through RateGain's AirGain platform.

4. Who emphasized the importance of accurate market data for Malaysia Airlines?

Ahmad Luqman Mohd Azmi, Chief Executive Officer of Airlines at Malaysia Aviation Group, highlighted this importance.

5. What does Malaysia Airlines aim to achieve by integrating AirGain's solution?

Malaysia Airlines aims to lead market trends, ensure sustained growth, and improve customer satisfaction.

6. What growth is expected for passenger traffic in the Malaysian airline industry in 2024?   

Passenger traffic is expected to increase by 10% to 25% in 2024, approaching pre-pandemic levels.

7. Where does Malaysia rank in ASEAN for air connectivity?   

Malaysia ranks fifth in ASEAN for air connectivity.

8. What challenges does the Malaysian airline industry face?   

Challenges include global economic conditions, geopolitical tensions, and domestic inflation.

9. What is the forecasted cargo volume growth for 2024 in Malaysia?   

Cargo volume is forecasted to rebound with a growth of 6.0% to 6.6% in 2024.

10. How is Malaysia Airlines enhancing its market presence globally?   

Malaysia Airlines is enhancing its market presence through strategic partnerships and operational efficiency improvements.

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