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Citi Costco Credit Card Login, Customer Service and Apply

Log in to your Costco Anywhere Visa® Card by Citi account by visiting the Citibank website or mobile app's login page, and enter your username and password in the designated fields.

by Sai V

Updated Oct 16, 2023

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Citi Costco Credit Card Login, Customer Service and Apply

Citi Costco Credit Card Login

If you want to log into your account for the Costco Anywhere Visa® Card by Citi, simply head to the Citibank website or mobile app's login page. Then, enter your username and password into the appropriate input fields. 

  • Open your web browser and visit the Citi website.
  • Look for the "Sign On" or "Login" option on the website's homepage.
  • Click on it, and a box will appear. Enter your User ID (the username you created) and your Password (the secret code you chose).
  • If you want your User ID to be remembered for future logins, you can check the "Remember User ID" box.
  • Once you've entered your User ID and Password, click on the "Sign On" or "Log In" button.
  • You should now be logged in and able to access your Citi Costco Credit Card account.

 

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Costco Citi Card Customer Service

Costco Citi Card Customer Service provides essential support for Costco members who hold the Costco Anywhere Visa® Card by Citi. To address credit card-related inquiries and payments, cardholders can visit the official website at www.citicards.com or contact the dedicated customer service lines.

  • Consumer cards: 1-855-378-6467
  • Business cards: 1-855-378-6468

For consumer cardholders, assistance is just a phone call away at 1-855-378-6467, while business cardholders can reach out to 1-855-378-6468. This service ensures that members have a direct and convenient channel for managing their credit card accounts, making payments, and resolving any card-related concerns they may have, contributing to a seamless shopping experience at Costco.

 

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Citi Costco Credit Card Payment

If you have a Costco Credit Card issued by Citibank, you can make payments through various convenient methods. Ensuring timely payments is crucial to maintaining a good credit score. Here are the different ways to make your Citi Costco Credit Card payment:

Online Payment

  • Sign into your Citibank account on the official website.
  • Navigate to the "Payments" tab.
  • Select "Make A Payment."
  • Choose your preferred payment method to complete the transaction.

Mobile App Payment

  • Download Citi's free mobile app, available for both Apple and Android devices.
  • Sign in using the same username and password as your web account.
  • Access your account through the app to view and pay your bills conveniently.

Phone Payment

  • Dial the dedicated payment hotline at (855) 378-6467.
  • Follow the automated prompts to make a payment.
  • Alternatively, request to speak to a customer service representative for assistance in processing your payment.

Mail Payment

  • Wait for your monthly statement to arrive.
  • Prepare a check or money order for your payment.
  • Mail your payment to the following address:
  • Citibank / Costco Anywhere Visa, P.O. BOX 78019, Phoenix, AZ 85062-8019
  •    For overnight payments, use this address:
  • Bankcard Payments Department, 6716 Grade Lane Building 9, Suite 910, Louisville, KY 40213

Ensure you send your payment at least 5-7 days before the due date and include your credit card number on the payment to prevent processing delays.

Electronic Transfer

  • In addition to the above methods, you have the option of paying your Costco Credit Card bill via an electronic transfer. You can link your checking account, savings account, or prepaid card for this purpose.
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How to Apply for a Costco Credit Card?

  • Access the Costco credit card application page on the Citicards website.
  • Review the terms and conditions provided on the application page carefully to understand the card's features, fees, and rewards program.
  • Fill out the required personal information in the application form, including your:
    • First Name
    • Middle Initial (optional)
    • Last Name
    • Suffix (optional)
    • Home Address
    • Social Security Number
    • Date of Birth (MM-DD-YYYY)
    • Country of Citizenship (United States)
    • Mobile Phone Number
    • Email Address
  • Provide your Costco membership number.
  • Enter details about your financial situation, including:
    • Total Annual Income ($)
    • Monthly Mortgage/Rent Payment ($)
  • If you wish to add an authorized user to your account, provide their information, including:
    • Full Name
    • Date of Birth
    • Social Security Number
    • Costco Membership Number (each authorized user must have their own Costco membership)
  • Authorize the Social Security Administration to verify and disclose your Social Security Number information to Citibank for the application process.
  • Indicate your communication preferences, including phone, email, and mail.
  • Confirm your agreement to the terms and conditions, which include information about rates, fees, and rewards.
  • Review the information you provided, check the box indicating that you have read and agree to the terms and conditions, and then submit your application.
  • Wait for a decision on your credit card application. You may receive your application status/decision by email.
  • If your application is approved, you will receive the Costco Anywhere Visa® Card by Citi in the mail.

Does Costco Take Mastercard?

No, Costco does not accept Mastercard for in-store purchases. Costco has an exclusive contract with Visa for in-store transactions. However, you can use a Mastercard or Discover credit card for online purchases on Costco.com or through the Costco app.

When shopping in physical Costco stores, you can use a Mastercard-branded debit card or a Discover debit card, but credit cards from Mastercard are not accepted at their checkout counters. This policy is part of Costco's established payment arrangement to provide specific options for their customers depending on the type of transaction they are conducting.

Costco Credit Card Benefits

Cash-Back Rewards

The Costco Anywhere Visa Card offers cardholders a range of cash-back rewards, making it an attractive option for those who frequently use their credit cards for various purchases. Here are the key cash-back benefits:

  • 1% Cash Back: The card provides a baseline 1% cash-back reward for all purchases, ensuring you earn something on every transaction.
  • 4% Cash Back on Gas and EV Charging: Cardholders can enjoy a substantial 4% cash back on eligible gas and EV charging purchases, up to a cap of $7,000 per year. After reaching this limit, the cash-back rate reverts to 1%.
  • 3% Cash Back on Restaurants and Eligible Travel: Dining out or making eligible travel-related purchases earns you a generous 3% cash back, making it a great choice for foodies and travelers.
  • 2% Cash Back for Costco Purchases: When you shop at Costco, either in their physical stores or online at Costco.com, you'll receive 2% cash back on your total spending.

Travel Benefits

The Costco Anywhere Visa Card provides several travel-related perks, making it a valuable companion for globe-trotters and commuters:

  • No Foreign Transaction Fees: One standout feature is the absence of foreign transaction fees. You can use this card worldwide without worrying about extra charges, making it convenient for international travelers.
  • 3% Cash Back on Certain Travel Purchases: Travel expenses such as hotel bookings, airline tickets, cruises, and travel arranged through a travel agent or the Costco Travel portal are eligible for a 3% cash-back reward, enhancing your savings on travel-related costs.

Shopping Benefits

If you're a regular shopper, this card has some attractive benefits for you as well:

  • 3% Cash Back at Restaurants: Enjoying a meal at a restaurant, whether it's a café, fast-food drive-thru, or a night out at the bar, will earn you a 3% cash-back reward for every dollar spent.
  • Doubles as Your Costco Membership Card: The card is not just a credit card; it also serves as your Costco membership card. This means you can access Costco club locations using the same card, reducing the bulk in your wallet.

Membership and Fees

  • No Annual Fee: One of the financial benefits of the Costco Anywhere Visa Card is that it does not charge an annual fee. However, it's essential to note that you must have an existing Costco membership to be eligible for this credit card. Costco memberships come in two tiers: $60 for Gold Star and Business, or $120 for an Executive membership.

Citi Costco Credit Card Login - FAQs

1. How do I log in to my Citi Costco Credit Card account?

Visit the Citi website, enter your User ID and Password, and click "Sign On" or "Log In."

2. Does Costco accept Mastercard for in-store purchases?

No, Costco only accepts Visa for in-store transactions, but Mastercard can be used online.

3. How can I apply for a Costco Credit Card?

Go to the Citicards website, fill out the application form with personal and financial details, and submit it. 

4. What are the payment options for the Citi Costco Credit Card?

You can pay online, through the mobile app, by phone, by mail, or via electronic transfer.

5. What are the key benefits of the Costco Anywhere Visa Card?

The card offers cash-back rewards on various categories, including gas, dining, travel, and Costco purchases, with no annual fee.

Disclaimer : The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.