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Dillards Credit Card, Payment, Login and Customer Service

Dillards Credit Card is a financial product that offers various benefits and rewards to customers for shopping at Dillard's department stores, with easy login and payment options, along with customer service details for seamless account management. 

by Kowsalya

Updated Nov 24, 2023

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Dillards Credit Card, Payment, Login and Customer Service

Dillards Credit Card

Dillard's Credit Card offers a range of enticing benefits and rewards for shoppers. By applying for a Dillard's Credit Card, customers can take advantage of exclusive perks, such as a 10% off welcome shopping pass on their initial statement after charging $100 with Dillard's.

Cardmembers earn rewards points on purchases, translating into 10% off rewards shopping passes for every 1,500 points accrued. With two types of Dillard's Rewards Cards and Dillard's American Express® Cards, shoppers enjoy double points at Dillard's and additional perks like special financing and complimentary shipping. 

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Dillards Credit Card Login

Managing your finances has never been easier, thanks to our streamlined online platform. The process of accessing your Dillard's Credit Card account is remarkably simple, ensuring that you have 24-hour access to essential features. Here are the steps to Dillard Credit Card:​​​​

  1. ​​​Go to the official Dillard's Credit Card website.
  2. Look for a section related to credit card services. This is often found in the "Credit Card" or "Card Services" section.
  3. Once you're in the credit card section, find the "Login" or "Sign On" link. Click on it to proceed.
  4. You will be prompted to enter your User ID and Password. Fill in the required fields.
  5. After entering your credentials, review the information to ensure accuracy and click on the "Submit" or "Sign On" button
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Dillards Credit Card Apply

Discover the world of savings with Dillard's Credit Card. Apply now and enjoy exclusive benefits, points, rewards, and more. Applying for a Dillard's Credit Card is a straightforward process, offering you multiple convenient options:

Online Application

Go to the Dillard's Credit Card application page. Applying online is a quick and efficient method. The issuer requires a photo of your ID to verify your identity. Once you provide the necessary documentation, complete the online application form, and with a simple click on "Submit," you're on your way to enjoying the benefits of a Dillard's Credit Card.

In-Store Application

If you prefer a more personal touch, visit any Dillard's location to apply for the credit card in-store. The associates at the store will guide you through the application process, ensuring a seamless experience.

Request via Phone

While you can't submit an application over the phone, you have the option to request a paper application form. Simply call (800) 643-8276, follow the prompts, and connect with a customer service representative. They will assist you in sending a paper application form via mail, allowing you to apply at your convenience.

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Dillards Credit Card Payment

Dillard's Credit Card brings exclusive rewards and benefits. Conveniently manage payments online, by phone, in-store, or via mail for a seamless shopping experience.

Online Payment

  • Log in to your account through Dillard's card services.
  • Enroll in Dillard’s card services if you haven't already to access online payment options.
  • Follow the online prompts to make a payment securely and conveniently.

Over the Phone

  • Call (800) 643-8278 to initiate a payment over the phone.
  • Follow the automated prompts for a quick payment process.
  • Alternatively, ask to speak with a representative who can assist you in making the payment.

In a Dillard’s Store

  • Visit any Dillard’s store in person.
  • Approach the customer service desk or designated area for credit card transactions.
  • Complete your payment transaction with the assistance of Dillard’s store associates.

By Mail

If you prefer traditional methods, mail a check or money order (avoid sending cash) to the following address:

  • Dillard’s/Wells Fargo Bank, N.A.
  • P.O. Box 51193
  • Los Angeles, CA 90051-5493

Dillards Credit Card Customer Service

For Dillard's Credit Card customer service, assistance is readily available through various channels. Classic Dillard's Credit Card members can contact 1-800-643-8278 Monday to Saturday from 7:00 a.m. to Midnight Central Time, and on Sunday from 10:00 a.m. to 8:00 p.m. Central Time (closed on Easter, Thanksgiving, and Christmas). For Dillard’s American Express® Cardmembers, support is offered 24/7 at 1-866-834-6294.

Additionally, customers can reach out in writing by mailing inquiries to Dillard’s Card Services/Wells Fargo Bank, N.A., at P.O. BOX 10347, Des Moines, IA 50306-0347. Whether it's addressing queries, reporting issues, or seeking assistance, Dillard's ensures accessible and comprehensive customer service for its credit card members.

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Dillard Credit Card Benefits

Unlock exclusive perks with the Dillard's Credit Card! Earn points on every purchase, enjoy special financing, and access elite status rewards for a seamless shopping experience. Here is the list of Dillard Credit Card Benefits,

Details

Benefits

Earn Points

  • 2 points/$1 at Dillard’s
  • 2 points/$1 at US gas stations & grocery stores
  • 1 point/$1 for other purchases

Elite Status 

Achieve by spending $2,000 in a year

Elite Status Rewards

10% off or $10 reward for 1,500 points

Exclusive Events & Offers

  • Access to special events
  • Early clearance event access
  • Invitations to private shopping events

Special Financing

Available for certain purchases

AmexConnect.com Benefits

Extra perks on AmexConnect.com/dillards for Amex Cardmembers

Standard Shipping

Free shipping for online orders

Gift Wrapping

Free wrapping for in-store purchases

Monthly Bonus Rewards

Additional points offered monthly

Welcome Offers

10% off first purchase of $100+

Choice Reward

$10 reward for every 1,500 points earned

Points Expiration

After 12 months of earning

Dillards Credit Card - FAQs

1. How can I apply for a Dillard's Credit Card?

You can apply for a Dillard's Credit Card online by visiting the Dillard's Credit Card website or the Wells Fargo website.

2. What is the minimum payment for a Dillard's Credit Card?

The minimum payment for a Dillard's Credit Card is either the total minimum payment due or $40, whichever amount is lesser.

3. How can I check the status of my Dillard's Credit Card application?

You can check the status of your Dillard's Credit Card application either online or over the phone.

4. How can I make payments on my Dillard's Credit Card?

Dillard's Credit Card payments can be made through various methods.

5. How can I contact Dillard's Credit Card customer service?

To reach Dillard's Credit Card customer service, you can contact Dillard's Card Services at 1-800-643-8278.

Disclaimer : The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.