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How to Log in Valero Credit Card? Benefits and Customer Service

To log in to your Valero Credit Card account, visit the Valero Card Login page at www.valero.com, enter your User ID and Password, and click the login button to access your Valero Card customer dashboard.

by Tamilchandran

Updated Nov 23, 2023

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How to Log in Valero Credit Card? Benefits and Customer Service

How to Log in a Valero Credit Card?

A Valero Credit Card is a prepaid fuel card designed for use at any Valero gas station in the United States. It offers various benefits, including the convenience of paying at the pump at over 5,200 Valero, Diamond Shamrock, Beacon, or Shamrock locations nationwide. With easy online account management through Valero Self Serve, flexible due date options, personalized customer service, and potential savings of up to 10 cents per gallon on fuel purchases when used within the ValeroPay+ app, the Valero Credit Card provides a convenient and cost-effective solution for fueling needs.To log in to your Valero Credit Card account, follow these steps:

  1. Visit the Valero Card Login page.
  2. Enter your User ID and Password.
  3. Click on the login button to access your Valero Card customer dashboard.
  4. If you encounter any issues with logging in, you can contact Valero support at 888-682-5376 or through the ValeroPay+ app by navigating to Settings and selecting Help/About.
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How to Make a Payment for Valero Credit Card?

To make a payment for your Valero Credit Card, you have multiple convenient options. Whether through secure online management, automated phone systems, expedited phone payments with a personal care representative, automatic withdrawals via Electronic Funds Transfer, or traditional mail, Valero offers flexibility to suit various preferences. Choose the method that best fits your needs for a hassle-free payment experience. To make a payment for your Valero Credit Card, you have several options:

Online Payment

  • Manage your account and pay online through Valero Self Serve. It's secure, fast, easy, and free.

Phone Payment (Automated)

  • Call 1-800-333-3560 and use the automated response system. No fee is applied for this method.

Phone Payment (Personal Care Representative)

  • Call 1-800-333-3560 and speak with a personal care representative during business hours to make an expedited payment. Note that a fee may apply for this service.

Automatic Withdrawal (Electronic Funds Transfer - EFT)

  • Sign up for Electronic Funds Transfer (EFT) to have your payments automatically withdrawn from your financial institution.

Payment by Mail

  • Send your payment to DSRM National Bank at P.O. Box 300, Amarillo, TX 79105-0300.
  • For express payments, use the physical address: Valero Payment Services, 7201 Canyon Drive, Amarillo, TX 79110-4339.
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How to Apply for a Valero Credit Card?

Providing accurate information is crucial for identity verification. Ensure that you meet the age requirement (at least 18 years old) and that your Date of Birth is entered correctly for identity verification purposes. Additionally, by providing your contact information, you agree to be contacted through phone calls, messages, and emails regarding your account.To apply for a Valero Credit Card, you have three convenient options:

Online Application

  1. Visit the Valero Credit Card website.
  2. Fill in the online application form, providing necessary financial information such as your Social Security Number, address, and annual income. You will need to provide the following information:

Personal Information

  • Full Name
  • Date of Birth (Month, Day, Year)
  • Social Security Number
  • Primary and Secondary Phone Numbers (indicate if they are cell phones)
  • Email Address
  • Annual Income (whole dollars only)

Home Ownership Information

  • Home Ownership Status (Own/Buying or Renting)

Address Information

  • Mailing Address (City, State, Zip)
  • For New York City Consumers: Address details and information about living at the address for more than 2 years
  • Specify if the mailing address is the same as the physical address

Driver License Information

  • Driver License Number
  • Driver License State
  • Verify the accuracy of the information and submit your application online.

Apply by Mail

  1. Visit valero.com/offer and enter the required information.
  2. Receive a pre-qualified offer code.
  3. Complete your application by mail using the provided offer code.

Apply by Phone

  1. Additionally, phone applications are accepted on weekdays from 8 am to 5:30 pm CT by calling (800) 495-3998.
  2. For assistance with the application process, you can contact Valero Customer Support at 1-800-333-3560.

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Valero Credit Card Customer Service

Valero Credit Card Customer Service provides comprehensive assistance for cardholders, offering support for applications, account management, and addressing issues such as lost, stolen, or damaged cards.

With convenient contact options, including phone and email, Valero ensures personalized care during specified hours and an automated system available 24/7 for urgent matters. The dedicated service center, located in Amarillo, TX, underscores their commitment to assisting consumers with their credit card needs.To contact Valero Credit Card Customer Service, you can use the following information:

To Apply by Phone

  • Call 8 AM - 5:30 PM CST Monday - Friday
  • Phone: (800) 495-3998 (USA)

Credit Card Customer Service

  • Phone: (800) 333-3560 (USA)
  • Email: [email protected]
  • Valero Credit Service Center Address: 7201 Canyon Drive, Amarillo, TX 79110-4339
  • Phone: (806) 324-4500 (USA)

Valero Consumer Card - Lost, Stolen, or Damaged Cards

  • If your card is lost, stolen, or damaged, you can request a replacement or an additional consumer credit card 24/7 using the automated customer service telephone system.
  • Toll-Free Number: 1-800-333-3560
  • For personalized care, you can speak to a Valero customer service representative from 8 a.m. until 5:30 p.m. CST, Monday through Friday.

What are the Pros and Cons of the Valero Credit Card?

Valero Credit Card offers savings with every use, convenient pay-at-the-pump service at over 5,200 locations, sensible credit limits, and fuel-only options for budget management. Additionally, the card provides online account management through Valero Self Serve, flexible payment terms, and personalized customer service.

Pros of the Valero Credit Card

  • Identity Theft Protection.
  • Valero Credit Card reports to multiple credit bureaus.

Cons of the Valero Credit Card

  • Higher than average purchase APRs.
  • Does not offer a signup bonus.
  • Does not offer rewards or cash back.
  • You don't earn rewards on every purchase.

What Are the Benefits of Having a Valero Credit Card?

Enjoy the convenience of pay-at-the-pump service at over 5,200 Valero, Diamond Shamrock, Beacon, or Shamrock locations across the country with the Valero Credit Card. This budget-friendly option offers sensible credit limits and fuel-only choices, allowing you to manage your expenses effectively.

Benefits

Details

Convenience

Pay at the pump at over 5,200 Valero, Diamond Shamrock, Beacon, or Shamrock locations nationwide.

Budget Friendly

Set sensible credit limits and choose fuel-only options

Easy to Manage

Access Valero Self Serve's online platform.

Flexible

Enjoy flexibility on due payments

Service

Receive personalized customer service

Fuel Savings

Use your Valero Credit Card within the ValeroPay+ app, saving 10 cents on every fill-up.

What is the Required Credit Score for Valero Credit Card?

The Valero Credit Card has a credit score requirement of 640 or higher, indicating that applicants need at least fair credit for approval. It's important to consider that, in addition to your credit score, various factors such as income, existing debt, number of open accounts, recent credit inquiries, employment status, and housing status also play a role in the approval process.

How to Log in a Valero Credit Card - FAQs

1. How do I log in to my Valero Credit Card account?

Visit www.valero.com, enter your User ID and Password, and click the login button.

2. What should I do if I have trouble logging in?

Contact Valero support at 888-682-5376 or seek assistance through the ValeroPay+ app.

3. Can I access my Valero Credit Card account through the ValeroPay+ app?

Yes, the app provides access to your Valero Card customer dashboard.

4. Are there alternative methods for logging in, besides the website?

Yes, you can log in by calling 888-682-5376 and using the automated response system.

5. Is there 24/7 support for login issues or assistance?

Yes, you can request help for login problems 24 hours a day, 7 days a week through the automated customer service telephone system.

Disclaimer : The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.